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Careers

See the impact of your work in the eyes of every animal we help.

Our company culture

We call ourselves #TeamBVSPCA. We’re passionate animal advocates deeply committed to our work and continuously innovating how we do that work. We say our organization is a lot like a start-up company, except the main mission is saving lives. The pace is fast, collaboration is key, and results matter. It’s hard work with big rewards in every life you save, every pet you help, every family you help.

Available positions

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Call Center Representative

Customer Relations Specialists are on the front lines of providing excellent customer service and resources to pet parents in Chester & Delaware counties in Pennsylvania, and the state of Delaware. Specialists assist the public seven days a week by telephone and email to provide rapid response to inquiries, and must be passionate about helping people find the ideal pet or obtain the resources they need. Must be organized, appreciate attention to detail and data gathering, be a good listener, converse with people to understand their needs/concerns, and display problem-solving skills. Must be able to think on your feet, stay calm under pressure, and have a background in customer service or social services.

Georgetown, DE

Clinic Receptionist

The Clinic Receptionist works directly with the public to address their needs on the phone or at the Animal Health Clinic. The compassionate care of clinic patients during scheduling, check in and check out will be utilized to provide exceptional customer service. With guidance from the Director of Operations and Practice Manager, the clinic receptionist will address any concerns or questions from the public to ensure they have a positive experience at the BVSPCA.

New Castle, DE

Animal Care Attendant

The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the BVSPCA custody and to assist all stakeholders in a professional and friendly manner when needed.

Our core values

Courage

You respectfully share your input even if it may be controversial or contrary to the current practices. You are willing to make tough decisions and take smart risks. You try new things even if they scare you.

Compassion

You strive to understand and appreciate the feelings of your colleagues and our clients, seeing through the eyes of another. You’re not judgmental of others.

Enthusiasm

You’re excited to be part of #TeamBVSPCA and model that in your daily actions and behavior. You are good spirited, and warm and friendly to colleagues, volunteers, and community. You seek out new challenges, take initiative, and go the extra mile.

Integrity

You can always be counted on to “do the right thing.” You lead by example with honesty and accountability. You earn respect of your colleagues by treating everyone with respect.

Resourceful

You demonstrate cost consciousness with respect for donated dollars. You adapt well to change and help your colleagues do the same. You see challenges as opportunities for improvement and offer solutions.

Engaged

You’re committed to our mission, seeking out ways to contribute more in your role. You seek to understand our clients and their needs. You value, thank, and appreciate your colleagues and our volunteers.

Who we’re looking for

  • Must love animals! Sure, that seems obvious, but you need to really love animals. It's not all puppies and kittens, although they are a big perk. The work can be hard, physically and emotionally, but the rewards are huge.

  • And people, too. We believe deeply in the human/animal bond, so our work is about helping people as much as it is helping pets. This could be adopters, pet families visiting our clinic, or community supporters.

  • Ready for a challenge? The employees who thrive in our organization rise to the challenge, from stepping up to help in a natural disaster to taking the extra time to figure out how to help a frightened dog or cat feel safe.

  • Self-starters wanted! We believe there are always more ways to help save lives. We need folks who take ownership of their role, break down barriers, and bring new ideas. In return, we offer virtually endless learning opportunities and prioritize career growth from within the team.

Have questions or need help?

Give us a call or stop by one of our healthcare locations for more help.

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