Animal Care Attendant


Duties & responsibilities

The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the BVSPCA custody and to assist all stakeholders in a professional and friendly manner when needed.

Customer Service

  • All BVSPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a BVSPCA staff member comes into contact with when working.

  • Promote the BVSPCA in a positive manner.

  • Communicate with others with respect.

  • Create a positive work environment by limiting negativity.

  • Be efficient, a team player, positive and proactive in problem solving.

Animal Care

  • Feed animals and clean kennels.

  • Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room.)

  • Assist in preventing shelter disease transmission

  • Observe animals for any sign of illness or behavior issues and report it accordingly.

  • Create, maintain and file paperwork accordingly.

  • Show animals for visiting customers and assist with adoptions.

  • Take in, sort and put away donation.

  • Assist customers by answering questions.

  • Maintain the organization and cleanliness of the shelter

  • Assist other staff members when needed.

  • Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.

  • Assist with different programs including TNR, enrichment, fostering, pet food pantry and others.

  • Providing enrichment to animals including but not limited to working playgroups.

  • Provide and assist in behavior modifications to animals when needed.

  • Providing medications or other treatments to animals as assigned.

  • Other duties as assigned.

Diversity and Inclusiveness

  • Work effectively with individuals and colleagues from diverse communities and cultures.


  • Ensure a safe work environment; following all safety guidelines and modeling safe work practice.

  • Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.

  • Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.


  • A high school education or equivalent.

  • Ability to bend, kneel and stand for long periods of time.

  • Ability to lift 50lbs.

  • Ability to multitask under high-pressure situations.

  • Work in loud environments on hard surfaces.

Working Conditions

  • Work is performed in a shelter setting.

  • Consistent bending, reaching, kneeling, and standing for long periods of time.

  • Subject to animal bites and scratches while handling animals.

  • Repeated lifting and carrying of animals weighing up to 50 pounds.

  • Consistent exposure to animals and animal allergens under conditions with limited alternatives available.

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