Animal Care Attendant

Duties & responsibilities

The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the BVSPCA custody and to assist all stakeholders in a professional and friendly manner when needed.

Customer Service

• All BVSPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a BVSPCA staff member comes into contact with when working.

• Promote the BVSPCA in a positive manner.

• Communicate with others with respect.

• Create a positive work environment by limiting negativity.

• Be efficient, a team player, positive and proactive in problem solving.

Animal Care

• Feed animals and clean kennels.

• Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room.)

• Assist in preventing shelter disease transmission

• Observe animals for any sign of illness or behavior issues and report it accordingly.

• Create, maintain and file paperwork accordingly.

• Show animals for visiting customers and assist with adoptions.

• Take in, sort and put away donation.

• Assist customers by answering questions.

• Maintain the organization and cleanliness of the shelter

• Assist other staff members when needed.

• Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.

• Assist with different programs including TNR, enrichment, fostering, pet food pantry and others.

• Providing enrichment to animals including but not limited to working playgroups.

• Provide and assist in behavior modifications to animals when needed.

• Providing medications or other treatments to animals as assigned.

• Other duties as assigned.

Diversity and Inclusiveness

• Work effectively with individuals and colleagues from diverse communities and cultures.

Safety

• Ensure a safe work environment; following all safety guidelines and modeling safe work practice.

• Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.

• Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.

Qualifications

• A high school education or equivalent.

• Ability to bend, kneel and stand for long periods of time.

• Ability to lift 50lbs.

• Ability to multitask under high-pressure situations.

• Work in loud environments on hard surfaces.

Working Conditions

• Work is performed in a shelter setting.

• Consistent bending, reaching, kneeling, and standing for long periods of time.

• Subject to animal bites and scratches while handling animals.

• Repeated lifting and carrying of animals weighing up to 50 pounds.

• Consistent exposure to animals and animal allergens under conditions with limited alternatives available.