The Brandywine Valley SPCA respects the privacy of our supporters, donors, volunteers, adopters, and website visitors. This Privacy Policy explains how we collect, use, and protect your information. By interacting with our website, communications, or services, you agree to the practices described below.

Data Collection

We do not collect personally identifying information from visitors to our website unless the visitor chooses to provide such information.

Our website may automatically collect and store non-personally identifying details such as the type of device and browser you used, the domain that referred you to our site, the date and time of your visit, the pages you viewed and for how long, and your IP address. We may also use cookies and similar technologies to help us understand how people use our site so we can improve it.

Collection and Use of Personal Information

If you choose to share personal information with us, such as your name, mailing address, phone number, email, or payment information, we will only use it to support our mission and provide you with the services, information, and opportunities you’ve requested.

We will never sell your personal information to third parties.

Communications

When you share your contact information with us, we may use it to send you updates, invitations, and news about BVSPCA programs and events.

Email communications always include an unsubscribe option if you no longer wish to receive them.

For SMS/text messages, we will never share your opt-in with third parties for purposes unrelated to providing you with the services of that campaign. We may work with trusted service providers, such as phone carriers, messaging platforms, and vendors, who help us deliver text messages. Your consent to receive SMS messages is not required for any purchase, and you can opt out at any time by following the instructions in the messages.

Opt-Out and Updating Your Contact Information

You can unsubscribe from marketing emails using the link provided in each message. You can stop text messages by replying STOP. You can also contact us directly if you’d like to update your information or adjust how we communicate with you.

Use of Links

Our website sometimes links to other websites that may be useful or interesting. While we do our best to keep those resources up to date, BVSPCA is not responsible for the accuracy, privacy practices, or content of any external site.

Use of Text and Images

We make every effort to share information, images, and logos responsibly and with permission from the original copyright holders. If you’d like to request permission to use something from our website, or if you believe there’s a copyright issue, please reach out to us.

Donor Privacy

We are deeply committed to protecting the privacy of our donors. We do not sell, trade, or share donor information with other organizations. To read our full donor privacy policy, please visit https://bvspca.org/donor-privacy-policy.

Accessibility

We are continually working to make our website as user-friendly and accessible as possible, including for visitors with disabilities. If you have feedback or suggestions that could help us improve, we welcome your input.

Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. While we work hard to safeguard your data, no system or internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and your continued use of our website or services means you accept those changes.

Questions About Our Policies

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Brandywine Valley SPCA
info@bvspca.org