Perform medical intake physical examinations and diagnostic tests.
Able to interpret treatment sheets and administer treatment to patients (PO, topically, otic, ocular) under the direction of a veterinarian.
Follow veterinary care protocols for animals in the BVSPCA - including medical, behavior and general care protocols for the health and well-being of the animals; individually and as a herd.
Participate in medical rounds as directed by the Operations Manager.
Animal Care
Acquires a working knowledge of all aspects of shelter operations, related animal laws and ordinances, and basic aspects of companion animal health and behavior issues.
Keeps an open line of communication with the shelter office staff, kennel staff, medical staff and upper management.
Manage workflow and day-to-day operations of the shelter in the absence of the Operations Manager. This includes managing staff and the animal population.
Make decisions proactively and with critical thinking.
De-escalate situations when needed. Make decisions that reduce liability.
Performs other duties as defined by the Operations Manager.
Administrative Duties
Maintain and create patient records by accurately recording treatments, examinations and test results on PetPoint software.
Client and Community Service
All BVSPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a BVSPCA staff member comes into contact with when working.
Promote the BVSPCA in a positive manner.
Communicate with others with respect.
Create a positive work environment by limiting negativity.
Be efficient, a team player, positive and proactive in problem solving.
Diversity and Inclusiveness
Work effectively with individuals and colleagues from diverse communities and cultures.
Safety
Ensure a safe work environment; following all safety guidelines and modeling safe work practice.
Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.
Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.
Qualifications
Commitment to the mission, values, goals, and success of the BVSPCA.
Experience with humane animal handling and restraint techniques of healthy, ill and feral animals.
Experience in caring for and handling animals in a safe, effective and humane manner, especially larger and possibly untrained pets.
Comfortable working in the shelter environment and willing to accommodate animals in the work place.
Self-motivated and able to initiate and complete tasks.
Working Conditions
Work is performed in a shelter setting.
Frequent bending, reaching, kneeling, and standing for long periods of time.
Regular sitting at a computer workstation 2-4 hours per day to input data.
Subject to animal bites and scratches while handling animals.
Repeated lifting and carrying of animals weighing up to 50 pounds.
Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
