Customer Service
All Brandywine Valley SPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a Brandywine Valley SPCA staff member comes into contact with when working.
Promote the Brandywine Valley SPCA in a positive manner.
Communicate with others with respect.
Create a positive work environment by limiting negativity.
Be efficient, a team player, positive and proactive in problem solving.
Animal Care
Feed animals and clean kennels.
Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room).
Assist in preventing shelter disease transmission.
Observe animals for any sign of illness or behavior issues and report it accordingly.
Create, maintain and file paperwork accordingly.
Show animals for visiting customers and assist with adoptions.
Take in, sort and put away donations.
Assist customers by answering questions.
Maintain the organization and cleanliness of the shelter.
Assist other staff members when needed.
Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.
Assist with different programs including TNR, enrichment, fostering, pet food pantry and others.
Providing enrichment to animals including but not limited to working playgroups.
Provide and assist in behavior modifications to animals when needed.
Providing medications or other treatments to animals as assigned.
Other duties as assigned.
Diversity and Inclusiveness
Work effectively with individuals and colleagues from diverse communities and cultures.
Safety
Ensure a safe work environment; following all safety guidelines and modeling safe work practice.
Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.
Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.
A high school education or equivalent.
Ability to bend, kneel and stand for long periods of time.
Ability to lift 50lbs.
Ability to multitask under high-pressure situations.
Work in loud environments on hard surfaces.
Work is performed in a shelter setting.
Consistent bending, reaching, kneeling, and standing for long periods of time.
Subject to animal bites and scratches while handling animals.
Repeated lifting and carrying of animals weighing up to 50 pounds.
Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
PAY RATE
$19.00
$160 monthly incentive for good attendance
The Brandywine Valley SPCA is an equal opportunity employer. We are committed to fostering a diverse and inclusive work environment where all employees feel valued and respected. We do not discriminate against any applicant or employee based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applicants of all backgrounds to apply and look forward to building a team that reflects the diverse communities we serve.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Overtime
Weekends as needed
Application Question(s):
Are you available to work 40 hours per week including weekends?
Experience:
Animal care: 1 year (Preferred)
Customer service: 1 year (Preferred)
Ability to Commute:
Washington, DC 20002 (Required)
Ability to Relocate:
Washington, DC 20002: Relocate before starting work (Required)
Work Location: In person
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